Your experience is our reward!
We attempt to deliver the best and hope to create a satisfactory and unique experience for you all. However, if you are not 100% satisfied with your purchase, we ensure exchange to make sure you are served with the quality you trusted us with.
We guarantee full refund within 8-10 working days for all orders that fall under any of the given cases mentioned below:
- Changed your mind before billing?
Not a problem, we care for your choice. We ensure refund for any cancellations before billing.
- What do I do if my order goes out of stock?
For orders which are no more in stock, we ensure refund for the same to keep your experience hassle free.
- Placed an Order but it failed quality check?
Quality always comes before quantity for us!
We ensure final inspection of the product prior to deliveries. In case the order fails quality check, full refund will be initiated for the articles ordered.
We attempt to ensure customer satisfaction. We are ready to go that extra mile to make sure you keep what you love. To ensure a smooth and efficient exchange services we have carefully laid down our exchange policies:
- Can I exchange Fresh as well as Discounted products?
We don’t discriminate! KINNOTI accepts exchange for all products, Fresh and Discounted, in the cases as mentioned below.
- What do I do in case of a wrong size?
Price for Size! We ensure easy exchange for customers facing problems with the size of the articles delivered.
- What do I do if I am not fully satisfied with my purchase?
Every product is special. However, if you are disappointed with the colour or style of your purchase we ensure easy exchange to make sure we deliver the product of your needs.
- What do I do if I received defective/wrong product?
Guaranteed exchanged for all wrong/defective products.
- How can I exchange a product?
In order to ensure that the exchange process is easy and informative. We have designed a way to keep it simple. For any requests for exchange kindly e-mail it to us at firstname.lastname@example.org within 7 days from the date of receiving . Our team will get in touch with you to assist you with the procedure further at the earliest. On receiving the parcel of the exchange article we will initiate Confirmation of the same to make no delays in your shopping.